Another day, another embarrassing story about Uber.
The embattled ride-hail company logged another controversy on when Bloomberg News published dashcam video of CEO Travis Kalanick arguing with his own Uber driver over the company’s treatment of drivers, prompting a mea culpa from him on Tuesday night.
The video, reportedly taken 5 February, shows Kalanick riding in the back seat, wedged between two female friends, shimmying his shoulders to the strains of Maroon 5.
When the ride ended, driver Fawzi Kamel took the opportunity to share a common driver complaint: “You’re raising the standards, and you’re dropping the prices.”
The pair discussed the state of the ride-hail market for a few moments before Kamel drove his point home. “People are not trusting you any more,” he said. “I lost $97,000 because of you. I’m bankrupt because of you ... You keep changing every day.”
Kalanick denied that the prices for Uber’s high-end service, Uber Black, have fallen that much, saying, “Bullshit.”
Then he got personal with Kamel.
“Some people don’t like to take responsibility for their own shit,” he said. “They blame everything in their life on somebody else. Good luck!” Then he slammed the door.