Burger King under Fire after an Employee REFUSES Service to a Deaf Man

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Posted by moku 12 months ago in News
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A man who went to the drive-thru at Burger King on Sawmill Road last Friday said he was refused service because he's deaf.

Chris Driscoll said he recorded the whole incident on cell phone video to educate people about what the Deaf community often deals with.

Driscoll said it started when he was at the food menu. He usually writes down what he wants on a piece of paper and drives to the first window with his order.

"When I was reading the menu, I kept hearing something coming from this box and it seemed he might be getting mad, " said Driscoll.

In the video, the worker can be seen and heard saying "We didn't know you [were] deaf. We didn't know you couldn't hear. So, we have another order at the window. At the window, we have a order", but Driscoll said he couldn't understand what the man was saying.

Driscoll said he tried to give the worker a piece of paper that had his order written on it, but said he became frustrating when the worker tried to continue talking to him, because he couldn't understand him.

In another, cellphone video that Driscoll captured, the worker explains how he could read sign language and claimed Driscoll told him that he didn't care.

"He was concerned about the people behind me. There was only one car behind me, only one car and I said you don't care about me, so I don't care about them. I'm here to get food and he just refused to give me service, " said Driscoll.

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