A Chinese restaurant worker has been filmed apparently slapping a stunned customer over the head after he demanded a refund.
The 25-year-old customer said he was "beyond shocked" after he was "whacked" by the woman at the Pearl Dragon in Romford, Essex.
The raging worker appears to slap the man around the head after he asked for his money back in video of the incident.
She seems to only back off once one of her colleagues and the man's furious girlfriend intervene.
Trouble erupted when the Romford customer, who wants to remain anonymous, drove to his local takeaway on Sunday night to get a £40 refund.
He said he wanted his money back after claiming his food was delivered cold and an hour-and-a-half late.