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Veterans Affairs Secretary: Waiting For Medical Care Is Like Waiting In Line At Disneyland
Veterans Affairs Secretary Robert McDonald said Monday that the length of time veterans had to wait before receiving medical treatment from VA clinics was like waiting in line for a ride at Disneyland.
“When you go to Disney, do they measure the number of hours you wait in line? Or what’s important? What’s important is, what’s your satisfaction with the experience?” McDonald said according to The Washington Examiner. “And what I would like to move to, eventually, is that kind of measure.”
McDonald made the comparison at a Christian Science Monitor breakfast with reporters on Monday to express his displeasure with an April report from the Government Accountability Office decrying the VA’s inaccessibility to veterans.