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A partially sighted grandmother was robbed in her own home in a terrifying ordeal that has left her shaken.
An 85-year-old great grandmother was attacked and dragged by her feet by two men who entered her Southall home and robbed her.
Her daughter Darshan Jhutty said: 'I can't believe that anyone would have wanted to hurt my mum.
'She's elderly, she's vulnerable. She used to feel quite safe in her home, but not anymore.'
She was attacked after two men knocked on her door at 2.30pm on a Wednesday afternoon in October, 2015.
Her daughter said: 'She felt quite safe to just open the door. She didn't expect to be attacked in her own home.'
Two men forced their way into the home and confronted her, grabbing her and pushing her onto the floor.
They threatened her in Punjabi as they took off her jewellery.
According to her daughter, the word they used means either to hit or to kill in Punjabi.
She was dragged into the bedroom by her hands and feet.
Ms Jhutty told the Crimewatch Roadshow: 'She must have been so so scared. Just even thinking about it scares us.
'I feel so helpless that we weren't there for her.'
Avtar managed to stand up but could not stop them as they ransacked the house for 10 minutes. They took cash and then fled.
Ms Jhutty added: 'Mum has got a larger than life personality, and she is fun, even all our friends call her "big mum".'
The family moved to London from India in 1965 and have lived in Southall ever since.
Her husband died in 2004 and she has lived on her own since then, with her family working hard to protect her independence.
Ms Jhutty said her brother had a complex network of CCTV cameras installed in her home, but the day of the attack, they were not watching.
DC Nicholas Strachan of the Met Police said: 'The level of violence used in this crime is completely and utterly disproportionate to what was stolen.
'The jewellery had sentimental value but its financial value was of no great significance.
'The long-term affects that this has had on Mrs Man and her family is incalculable.
'It is my feeling that they knew she was alone at the time and I would urge the community to come forward.'
Ms Jhutty said her mother was not as confident as she used to be, refusing to put clothes on the washing line by herself, or sit in the garden alone, or even open the door when she cooks.
In November 2015, Ashan Ali, who was 21 at the time, from Hayes, was arrested and later sentenced to nine years in prison for the crime, but he did not name his accomplice.
DC Strachan described the other man involved as a Punjabi speaker, about 5'7-5'10 tall, with a large nose, and pronounced dark eyebrows. He believes he was between 17 and 21-years-old at the time of the offence, in October 2015.