Kind-hearted guests kicked out of hotel for offering homeless woman their spare room

Two kind-hearted guests were kicked out of a hotel as staff refused to let them give a homeless woman a bed in their spare room for the night.

Friends Chris Sadler and Dale Barnwell invited the woman to stay at the Hampton by Hilton Birmingham City North after meeting her near a Domino’s Pizza during a evening out.

They had paid for two rooms and believed they had the space to offer her a bed.

But the pals were themselves kicked out – and spent the night in a car park – when they contested the decision with hotel staff.

Chris, a 32-year-old JLR technician, from Nuneaton, said: “We bought her some food and she told us her story and said she’d had some trouble in her life.

“I felt sorry for her so I offered her the spare hotel room.”

But the woman was refused entrance at the hotel reception – and footage of their bust-up with hotel staff and security was recorded and published online, the Birmingham Mail reports.

Chris told the Nuneaton News: “I just wanted to do something nice, we had a spare room, it was already booked and paid for, but they (the hotel staff) wouldn’t let her in.

“They kept saying it was against company policy, so I asked to see the policy but they wouldn't show it to me.

“I kept my cool but we ended up sleeping in the car park.”

A spokesman for Hampton by Hilton Birmingham City North said: “The team at the hotel have been made aware of a video posted online featuring a complaint to security staff regarding visitor access during the night.

“The safety and security of all those at the hotel is a priority.

“With the registered guest having already brought a person back to the hotel that night, the maximum occupancy of the room type booked had been reached.

“Therefore the hotel team were unable to accommodate the guest’s request to provide access for an additional person.”