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A daughter watched in horror as a carer beat her elderly mum, who is battling dementia, on footage captured on secret cameras.
Horrified Gina Owen saw her 78-year-old mum, Sabina Marsden, being slapped, shouted at and having her blanket ripped from her.
She was filled with rage after watching the "heinous act" on her mobile phone while at her desk at work.
Gina only saw the abuse as she was demonstrating the camera’s capabilities to a customer in the electrical shop she works in.