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A brave Marks and Spencer employee desperately tried to reason with masked raiders as they tied up terrified staff members and demanded cash from the till.
Police officers have released distressing footage of the robbery , which shows the moment workers were forced to sit in a line by a shelf full of groceries while their legs were bound with cable ties.
The shocking incident took place at just before 6:30am on November 27, 2017, at the Marks and Spencer store in Mill Hill.
Two masked men entered the store and herded staff into an area of the food hall and one suspect, armed with a knife, tied up staff using cable ties.