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CCTV footage shows the unidentified pedestrian being helped smashed in the face with the corner of the bus as she walked down the street with a friend.
She gets back to her feet and limps away before turning around to confront the driver at the stop in Burnley, Lancashire.
An investigation was launched after witnesses claimed the driver didn’t check to see if the woman was injured
Burnley Liberal Democrat leader Gordon Birtwistle said he was appalled by incident on Wednesday afternoon and said pedestrians ‘should feel safe’.