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A vicious brawl broke out between an employee and guest at the Hilton hotel in Atlanta, Georgia.
A series of shocking videos taken by a witness shows a masked receptionist attacking a guest at the Embassy Suites hotel in the city.
One video shared online shows the guest in the hotel lobby yelling abuse at the employee, telling her to call the manager, as the employee speaks on the phone.
The manager then uses that same phone to pummel the complaining customer.