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The unnamed woman was wearing a baseball cap with the word “f***” emblazoned on it when she boarded the aircraft, before being asked to remove it by the cabin crew. In a video shared on social media, the captain of the plane was filmed speaking to the woman.
“Here’s your two options,” he says. “You can take the hat off, like the flight attendant’s told you to do, which I had told her to tell you, or you’ll be off the flight. Tell me now which one it is.”The woman asks where the rule regarding offensive clothing is “posted”, and the pilot responds: “I’m the captain of the airplane, that’s where it’s posted. Delta has guidelines and I don’t have to explain them to you.”
The captain adds: “It is inappropriate and I’m not going to take vulgar language on the flight, verbal or written.”The woman had already removed the hat by the time the pilot was summoned to talk to her; she moves the camera several times to show that it is sitting in her lap.
However, she ignored the captain’s request that she promise not to wear the cap for the entirety of the flight.“Tell me it’s off for the entire flight,” he says. “So you agree not to wear it or post that hat the entire flight, is that correct?”The woman does not agree, but can be heard repeatedly responding, “the hat is in my lap.”
Eventually, the captain says: “OK, I said enough. You wouldn’t give me your word.”Although Delta does not have a formal dress code, like many US airlines it has that states it can refuse to carry a passenger “when the passenger’s conduct, attire, hygiene or odor creates an unreasonable risk of offense or annoyance to other passengers.”
“Attire” that causes “offense” is, therefore, grounds for not letting someone travel. The DC chapter of Black Live Matters shared the video on Twitter and accused the pilot of displaying “white privilege”.“Captain Dennis Reilly berated and embarrassed a member of our community,” read the tweet. “This kind of white privilege should not be tolerated. We demand a public apology and that this pilot no longer be allowed to fly a Delta aircraft. #BlackLivesMatter #FlyingWhileBeingBlack #Delta”