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Fresh out of bankruptcy, Hertz rental car company is facing a major PR crisis after a new lawsuit shows at least 191 people were falsely arrested or jailed due to the Hertz company calling the police on them, despite the fact the people actually paid for the car rentals.
Florida resident, Carmen Bosko, rented a car from a Hertz location in January and returned it in April. However, in August she was arrested for stealing the car and spent 40 days in jail.
"I had to explain to my kids why I was gone for 40 days. And I missed time with my youngest that I'll never get back," she said.
Steven Robinson told CBS News he never even rented a car from Hertz. But in June, police arrested him for car theft. He spent two days in jail and is now being prosecuted on felony charges.
"I mean, this was the worst experience ever in my life. And I can't believe that Hertz and it was a good slogan I heard, but Hertz really hurts people. Their negligent practices is like, it's terrible," said Robinson.