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According to Click On Detroit, three passengers were arrested after injuring the gate agents who had asked them to make sure their carry-on bags were the right size during the Sunday incident at Detroit Metro Airport.
One of the workers was hospitalized, the airline said.
“Three passengers attacked our agents without provocation,” a Spirit spokesperson told the TV station. After the passengers started arguing with the agents over the luggage, the agents were attacked when they tried to close the door to the jetway to prevent the passengers from boarding the flight.
“All of us at Spirit wish the agents a speedy recovery and thank them for their courage and professionalism,” the airline told Click On Detroit. “We also thank law enforcement for responding quickly and arresting those involved in the attack. This violent behavior is completely unacceptable and has absolutely no place in airports or any other place of business. We will not tolerate abusive behavior of any kind and these passengers will be banned from any future travel with Spirit. Further questions about this incident should be referred to law enforcement.”