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SNELLVILLE, Ga. — Video captured a father's frustration with his 5-year-old daughter's elementary school after he said his daughter was left behind for the third time this year when the school bus took other kids home.
The video has been shared more than 24,000 times online, and school officials apologized, saying “the whole thing wasn’t handled well.”
Tristan King berated staff at Norton Elementary School in Snellville, Georgia, on Feb. 28 when his kindergartner didn't get on the school bus. The video posted on Facebook shows King cursing at school staff and demanding to speak to the principal.
School officials have apologized to King and the rest of the Norton Elementary community for the incident. Principal Melanie Lee sent a letter to parents Thursday explaining what happened.
"Mr. King had every right to be upset and the whole thing wasn't handled well," Sloan Roach, a spokeswoman for Gwinnett County Public Schools, said in a statement. "School officials have reviewed things on their end and some new policies and procedures have been put in place."