There are two types of people in this world: people who pull up to the In-N-Out Burger drive-thru knowing exactly what they want, and people who treat it like a medical intake form.
Unfortunately for everyone behind her, this video features the second kind.
A woman with celiac disease filmed herself ordering In-N-Out for the very first time, and from the jump, the anxiety level was at DEFCON 1. Before a burger even entered the chat, it was all business.
“No cross contamination.”
“Can they change their gloves?”
“Is the fryer oil 100% safe?”
“Do you have an allergy fryer?”
You can practically hear the drive-thru line groaning.
To the employee’s credit, they stayed calm, checked with a manager, and explained that yes, they have multiple fryers and separate trays, but no, they can’t guarantee zero cross-contact. Because this is a fast food restaurant, not a NASA clean room.
The interaction itself was polite, professional, and pretty uneventful.
The comments section, however, chose violence.
People immediately noticed the lack of pleasantries.
“Not a single ‘please.’”
“It’s a drive-thru, not a hospital.”
“If you’re that sensitive, just cook at home.”
“This is a GO INSIDE AND ORDER situation.”
And honestly, the “go inside” crowd had a point. If your order requires glove changes, fryer audits, and a risk assessment, maybe don’t deliver it through a speaker box designed for cheeseburgers and vibes.
Moral of the story, if your order takes longer than the car payment behind you, maybe park it and walk inside.
